These Terms of Service (Terms) apply to the use of the online service "ChartBuilder" (the "Service"), provided by Tommy Hummel-Nguyen, AI Automation Agency, Lindenring 21B, 16761 Hennigsdorf, Deutschland (the "Provider", "we"). Contact: mail@chartbuilder.studio. Conflicting terms of the user are hereby objected to.
ChartBuilder is a studio for creating animated candlestick charts. Users build charts on a grid, annotate them, and export them as video (MP4/GIF). Editing takes place locally in the user's browser; project data is stored in the user's local storage (IndexedDB) and not on our servers. The Service is provided "as is"; we develop it continuously and may change, add, or discontinue individual features.
Registering a free account does not create any payment obligation. The paid purchase of a subscription (e.g. "Creator" for 27€/month or 247€/year, "Studio" for 97€/month) is processed by our payment service provider LemonSqueezy (Lemon Squeezy, LLC). LemonSqueezy acts as Merchant of Record: the purchase contract for the subscription is concluded between the user and LemonSqueezy. LemonSqueezy is responsible for payment processing, invoicing, the statement and remittance of VAT, and order processing (the "order with obligation to pay" button). The terms of LemonSqueezy apply additionally in this respect.
New accounts receive a free 7-day trial with the full feature set. The trial ends automatically and does not roll over into a paid subscription on its own; no costs arise if no subscription is taken out. After the trial ends, access to the Service is locked until a subscription is taken out.
Subscriptions are billed monthly or yearly and renew automatically for the respective chosen term unless cancelled. The user can cancel at any time with effect from the end of the current billing period — via the LemonSqueezy customer portal (linked in the account under "Manage billing") or by email to mail@chartbuilder.studio. After cancellation, access remains until the end of the already-paid period.
The content created and exported by the user (videos/images) belongs to the user; they may use it without restriction, including commercially. Exports from free accounts or the trial may contain a "made with ChartBuilder" watermark; from an active paid subscription onward, the watermark is removed. The user is solely responsible for the legality of the content they create.
The user keeps their access credentials confidential and does not use the Service unlawfully or in a way that impairs its availability (e.g. automated overload, circumvention of technical protection measures). An account is personal; the number of seats depends on the chosen plan.
We strive for high availability but do not owe uninterrupted accessibility; maintenance, disruptions, and circumstances beyond our control may cause outages. Since project data is stored locally by the user, data backup is the user's responsibility. We are liable without limitation for intent and gross negligence, as well as under the Product Liability Act and for injury to life, body, or health. For ordinary negligence, we are liable only for the breach of a material contractual obligation (cardinal obligation) and limited to the foreseeable damage typical for the contract. Otherwise liability is excluded. The Service is a visualization tool and does not constitute investment advice.
We may change these Terms with effect for the future, insofar as this is necessary to adapt to a changed legal situation or feature set. We will inform you of material changes by email or within the Service; if the user does not object within a reasonable period, the changes are deemed accepted.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer protection provisions of the user's country of residence remain unaffected. Should any provision be invalid, the validity of the remaining provisions remains unaffected. Information on the right of withdrawal can be found under Refunds.
Note: these Terms govern the use of the Service; the payment and consumer information in the purchase process is provided by LemonSqueezy as Merchant of Record.